Monday, September 17, 2007

Rooms to Go Update

Just got off the phone with a Rooms to Go Dallas supervisor. She offered me the $50 rebate on our delivery.

I quickly rejected the offer and went through a detailed listing of what had been said to us on Friday and what each message had cost us.

She put me on hold and deliberated. When she came back, she offered me a full credit on the delivery fee (just under $100). I considered that more appropriate.

We love the furniture, we just go burned by the delivery logistics. So having those costs refunded makes more sense.

I'm considering this matter closed and my complaints satisfied.


Anonymous Nancy said...

I think they need to upgrade their logistics services.

1:07 AM  

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